I know this is OT, however I also know that there are users of the above
posting here. Stupidly I have lost track of when I registered, so was
wondering if anyone knows what happens when your subscription expires,
do they remind you or just cut you off?

"Broadback" wrote in message
...
I know this is OT, however I also know that there are users of the above
posting here. Stupidly I have lost track of when I registered, so was
wondering if anyone knows what happens when your subscription expires,
do they remind you or just cut you off?

How did you pay? If you paid through FirstGate then the annual
deduction is automatic, like any other direct debit.


michael adams

....

"Broadback" wrote in message
...
I know this is OT, however I also know that there are users of the above
posting here. Stupidly I have lost track of when I registered, so was
wondering if anyone knows what happens when your subscription expires,
do they remind you or just cut you off?

How did you pay? If you paid through FirstGate then the annual
deduction is automatic, like any other direct debit.

Otherwise -

quote

When paying by bank transfer, you will need to take care of subsequent
payments by yourself, but you will receive an e-mail reminder from
us early enough before expiration. This reminder is another reason why
we should always have an up-to-date and valid e-mail under which we
can contact you.

[ not forgetting....er ]

If you did not receive any reminders from us, please contact us by
e-mail:

/quote

http://news.individual.net/faq.php


michael adams

....







michael adams

....

VivienB wrote:
On Mon, 28 Aug 2006 08:54:24 +0100, Broadback
wrote:

I know this is OT, however I also know that there are users of the above
posting here. Stupidly I have lost track of when I registered, so was
wondering if anyone knows what happens when your subscription expires,
do they remind you or just cut you off?

Looking at my e-mails, I had set it up that BT click and buy
automatically paid it. I can't see an earlier reminder, but I may have
deleted it once I knew it had been dealt with. When I first
subscribed, click and buy was the only practical way to pay - if you
paid through them, have a look at your account with them.

You need to watch it, though. I got into an endless loop of confusion
between FirstGate and BT and decided I just couldn't be bothered to
renew. (Hence my present use of the unutterably ghastly Google Groups,
which is an archive, not a newsreader.) Clicking the English-language
icon at FirstGate sent me to BT, and BT wouldn't deal with it because I
was a FirstGate account holder, except I wasn't because they'd closed
my a/c by mistake. And so round and round. BT were particularly bad at
dealing with my pleas for help: after two or three weeks I had to go to
the telephone complaints page which was nothing to do with Click and
Buy before I could get anything but an automated acknowledgement: they
then immediately woke up enough to tell me to go back to
FirstGate...maybe when I finally feel like trying again I'll apply in
German to see if that keeps me out of BT's clutches.

News.individual themselves were great when my non-existent account
expired (after a year!): I told them either I or FG had stuffed up, and
they gave me a fortnight's grace at once.

--
Mike.

"Broadback" wrote in message
...
I know this is OT, however I also know that there are users of the above
posting here. Stupidly I have lost track of when I registered, so was
wondering if anyone knows what happens when your subscription expires, do
they remind you or just cut you off?

I paid by visa, and a renewal charge appeared on my visa bill a year later.
It doesn't say "NiN" though, which had me baffled for a while :-)

Chris S

Mike Lyle wrote:
VivienB wrote:
On Mon, 28 Aug 2006 08:54:24 +0100, Broadback
wrote:


News.individual themselves were great when my non-existent account
expired (after a year!): I told them either I or FG had stuffed up,
and they gave me a fortnight's grace at once.

I too had a problem with BT, and NI also gave me a grace period to get it
sorted.
Great bunch of people.
--
ßôyþëtë