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Old 11-08-2012, 10:42 AM
kay kay is offline
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First recorded activity by GardenBanter: Apr 2010
Posts: 1,792
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Quote:
Originally Posted by Sue[_11_] View Post
As a last resort in the event of no contact and the birdfeeder not
turning up within reasonable time, payment can always be claimed back
from your card company. You just fill in a form and give them all the
info, payment ref numbers and photocopies of anything relevant. I had to
do it once when a previous isp tried it on by taking an extra month's
payment after I'd cancelled an account, the card co looked into it and
the payment was reversed.
That is a legal requirement for credit cards, and I think only applies if the sum is over £100. Anything else (less than £100, or a debit card) is based on the goodwill of the card company.
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