On Tue, 31 May 2011 17:00:18 +0100, "MuddyMike"
wrote:

Another box of plants from my order arrived this afternoon, not by the post
this time but a courier. They will probably be ok but are rather battered,
all of the plants were out of the slots in the special packaging and a bit
tangled up. I have potted them up and will see if they perk up after a few
days.

I was looking at some trays of bedding plants for sale in town last week and
they were no bigger that JPD's "garden ready" plugs I have bought, but at
least 5 times the price!

Mike

Wahey! I've received my refund from JPD at last, a month to the day
since reporting the problem. Another flippin' cheque. Adding this to
all the other cheques I've received in the last 5 years brings the
grand total to two (the other was from JPD). Wrote my last cheque in
2007 and that was only to avoid a debit card surcharge.

I compare JPD's response with Tesco. Day 1 - delivery at almost 10pm
and found an item damaged whilst unpacking. Delivery chap apologised
and said he would sort a refund. Day 2 - apologetic email received at
10am promising refund. Day 3 - card credited. Day 4 - my card was
debited for the original order. So I received the refund before I paid
for the order. Now that's service for you.

Nearest bank branch is 7 miles and a quid to park away so glad the
local PO hasn't shut. Why can't JPD refund to the plastic like
everyone else I wonder! This letter didn't mention "system fault" like
the last one, merely the pleasure they had in sending me the refund.

Jake